Lesson
Remembered phone conversations and a reflection on a father's legacy offer a deeper sense of what it is that makes work worthwhile. The idea of the "dream job" is overturned.
Lesson
From across the web, happy news provokes a painful response. After several milestones are reached in parallel, an uncomfortably similar path gives way to a shared revelation.
Ear Trumpets and Bionic Superpowers
By concealing complexity, we may miss opportunity for more powerful, meaningful engagement. Technology doesn't have to be invisible; rather, its complexities can be made appropriately visible.
Lesson
A first job out of university is awkward, even funny, and a little challenging. Then a national epidemic and a heartbreaking call lends new gravity to the work at hand.
Tongue-Tied
"What do you do?" may be a hard question to answer. But when we learn to articulate the complexity and value of our work, we gain not only better understanding but greater respect for our profession.
Lesson
When a spouse becomes a client, the business relationship takes a surprising turn. In its aftermath, the experience offers a lesson in humility and thoughtful communication.
Lesson
On a beach in the Gulf of Thailand, a jarring encounter illustrates cultural difference in the extreme. Even a gesture, a smile, an interjection is dangerous when left untranslated.
Lesson
For a youthful new member of the Barbershop Harmony Society, an honest mistake leads to a gesture of careful teaching and a lesson in kindness, discretion, and respect.
Names and the New Public
In our new public, behavior is not an etiquette we can memorize. The web yields space for a multiplicity of identities, and a greater sensitivity to context is required.