On Mentoring

by Diana Kimball

Mentoring relationships are complex and tenuous, but they work best when the needs they fulfill are clearly identified. And like any relationship, they require nothing less than mutual vulnerability.

Lesson

by Jeremy Keith

A drifter and street musician bends the rules in Freiburg. After being caught twice, on two different accounts, he finds his way to an unlikely bargain.

Lesson

by Karen McGrane

In the face of a plumbing distaster, a botched solution evokes greater empathy for the distinctly human, often irrational people who use the products we design.

Lesson

by Cennydd Bowles

A first job out of university is awkward, even funny, and a little challenging. Then a national epidemic and a heartbreaking call lends new gravity to the work at hand.

The Things of the Future

by Cennydd Bowles

The future of web design can be saved if web applications are built not only for humans but for humanity, and made to last. To solve deeper problems, technology may need ask more from its users.

Lesson

by Trent Walton

The same bit of advice, repeated over time, is at first frustrating and impenetrable. But at last, with a little background information, it becomes invaluable.