Lesson
An unlikely call center agent works his way up the ranks—much to the bewilderment of friends and family—and uncovers a tension between control and community.
Putting Work in Its Place
Gaining perspective from the world beyond web design, we’re reminded that work is not an end in itself. Instead we can each define for ourselves the place of work in our lives.
On Permission
With a far-reaching journey as a backdrop and Dylan as a soundtrack, a meditation on conscious and unconscious rules is a starting point for finding the permission to do the necessary work.
Lesson
Remembered phone conversations and a reflection on a father's legacy offer a deeper sense of what it is that makes work worthwhile. The idea of the "dream job" is overturned.
Lesson
A first job out of university is awkward, even funny, and a little challenging. Then a national epidemic and a heartbreaking call lends new gravity to the work at hand.